Support

• Support Email: support@chimebuddy.com
• Facility Admin Email (optional): admin@chimebuddy.com
• Hours: Mon–Fri, 9am–5pm (Central)

Common help topics

• Login issues: Confirm your facility code (if applicable) and try resetting your password.
• Notifications: Check iOS notification settings and in-app notification preferences.
• Location features: Location is optional and only used when enabled. If you want safety alerts when the app is closed, iOS may require “Always” permission.
• Report a problem: Email us with your device type (iPhone/Android), app version, and a short description.

For App Review / Demos

If you need a demo account or setup instructions, contact us and we’ll provide:

• a test login (non-sensitive)
• steps to access key features