💬
1. Messaging & Photos
Private conversations plus authorized staff photo sharing.
Resident engagement + staff operations
Everything your community needs in one connected platform.
ChimeBuddy combines resident communication, four game experiences, reminders, events, service requests, staff command-center reporting, facility administration, reservations, family communication, and optional safety tools.
♡ Built for connection, engagement, faster follow-through, and clearer operations.
Explore ChimeBuddy features
A complete set of resident, staff, family, and facility tools designed to work together.
👥
2. Chat Rooms
Community rooms and staff-only coordination spaces.
💬
3. Buddy Chat
Friendly AI conversation, app guidance, and facility knowledge.
🎮
4. Four Games
Buddy Defense, Buddy’s Garden, Bingo, and Trivia.
🔔
5. Reminders & Quiet Hours
Timely reminders with resident-friendly notification controls.
🎟️
6. Service Requests
All-department ticket routing, ownership, timelines, and replies.
🏢
7. Facility Info
Menus, events, maps, contacts, reservations, and services.
📣
8. Events & Announcements
Digital calendars, RSVPs, reminders, and community updates.
🧑⚕️
9. Staff Command Center
Live queues, SLA risk, workload, aging, and performance.
🏢
10. Facility Admin Portal
One protected entry point for connected admin tools.
📋
11. Visits & Reservations
Visitor check-in, dining, amenities, and guest planning.
📍
12. Safety & Family Access
Optional location alerts and a secure family portal.
Messaging & Community
Keep residents, staff, and teams connected.
- Private messaging with Buddy, residents, staff, and approved groups
- Resident community rooms and staff-only team rooms
- Staff-to-staff photo sharing for clearer visual context
- Easy-to-read conversation views and notification controls
FD
Front Desk TeamStaff-only conversation
Can someone confirm the repair location?
Photo attached
Shared with staff only
Got it — I’ll add this to the ticket.
＋ PhotoWrite a message…➤
Buddy + Rooms
Friendly conversation and organized community spaces.
Community RoomsInterest-based spaces for hobbies, announcements, and community topics.
Buddy ChatFriendly AI conversation, app guidance, and facility-aware answers.
Resident ProfilesHelp neighbors discover shared interests and build connections.
Resident Games
4
Game experiences
20
Buddy Defense levels
Daily
Reasons to return
Keep residents engaged with Buddy Defense, Buddy’s Garden, Bingo, and Trivia.
ChimeBuddy now offers four distinct game experiences — from a strategic garden-defense campaign and relaxing match levels to familiar community Bingo and friendly Trivia.
🛡️ Buddy Defense strategy
🌸 Buddy’s Garden match levels
🎉 Updated Community Bingo
💡 Trivia and daily scores
- Residents can choose relaxing, strategic, or social game experiences
- Buddy Defense adds defenders, energy, waves, bosses, power-ups, and campaign progress
- The refreshed Bingo experience adds more celebration, visual excitement, number calling, and motion controls
New Game
Buddy Defense
Build a garden team, place unique defenders, manage energy, stop waves of playful pests, earn stars, unlock helpers, and progress through a complete campaign.
Buddy’s Garden
A cheerful match game with garden-themed chapters, level goals, helpful power-ups, blockers, stars, and rewards that encourage residents to keep progressing.
Updated
Community Bingo
Residents can hear called numbers, view the letter-number combination, toggle motion, mark their board, claim Bingo, and celebrate a win with a brighter, more animated experience.
Trivia Rooms
Trivia gives residents a reason to gather around questions, compare daily scores, and create friendly moments with neighbors and friends.
Designed for independent play and community participation.
Residents can enjoy a strategy or match level independently, then join shared Bingo and Trivia experiences that create conversation starters, daily highlights, friendly competition, and more reasons to connect.
Daily Information
Reminders, events, announcements, and facility information.
Reminders
Smart Quiet Hours
Events & RSVPs
Facility Resources
Events & Activities
From finding an event to knowing who is attending.
Residents can browse activities, register, and receive reminders, while staff can review registrations and plan with confidence.
1
Browse upcoming events
Clear dates, times, and registration details
2
Keep residents informed
Registered events appear with their reminders
3
See registrations at a glance
Staff can review attendee status and totals
Simple resident registration
Built-in event reminders
Clear staff attendee lists
Staff Operations
A staff command center built around faster follow-through.
Give every department a shared view of current demand, ownership, urgent work, aging tickets, service targets, and team performance — without forcing staff to chase updates across separate systems.
See demand immediately
Live queue cards show active, assigned, unassigned, urgent, overdue, and SLA-breached work at a glance.
Clarify ownership
Staff can claim, assign, reassign, and transfer tickets so responsibility is visible instead of assumed.
Protect response times
SLA health, due dates, ticket age, and overdue filters surface risks before requests are forgotten.
Improve with reporting
Created-versus-resolved trends, department volume, status mix, and aging reports reveal where workflows need attention.
Ticket Management
Keep the full request history, next action, and resident communication together.
Each ticket becomes a clear operational record. Staff can update status, set due dates, resolve work, review the timeline, send public replies, and add staff-only notes without losing context.
- Route requests to Front Desk, Nursing, Transportation, Maintenance, Housekeeping, Security, Dining, and other teams
- Separate resident-visible replies from internal staff notes
- Preserve a time-stamped conversation and action history
- Use priority, due dates, ownership, and SLA indicators to focus the right work first
Facility Administration
One clean portal for the people and workflows behind the app.
Facility administrators can move between connected operational tools from one protected dashboard instead of relying on the standard WordPress menu.
👥 People & users
🎟 Help tickets
🔔 Event reminders
📍 Location safety
📅 Events & registrations
🛎 Visitor check-ins
Amenity Reservations
Make every community amenity easier to reserve.
Residents can browse spaces, services, and equipment, choose an available resource and time, and keep upcoming reservations organized in one place. Staff manage the entire process from the ChimeBuddy admin portal.
Minute, hourly, or daily bookings
Instant confirmation or approval
Multiple resources per amenity
Upcoming reservations
For residents
1
2
3
A clear booking journey from discovery to confirmation.
Senior-friendly screens make it simple to find the right amenity, understand the booking policy, select a resource, and reserve an available time.
BrowseSearch by category, space, service, or equipment.
Choose a timeSelect the date, duration, and available resource.
ReserveReceive confirmation instantly or submit for staff approval.
- Upcoming and requested reservations stay visible in the app
- Booking policies are shown before a resident selects a time
- Works for courts, guest suites, fitness spaces, equipment, and more
For staff
One dashboard for requests, bookings, and reporting.
Staff can review upcoming reservations, approve requests, create manual bookings, update statuses, handle cancellations, and see amenity activity without leaving the ChimeBuddy portal.
✓ Approvals
＋ Manual bookings
↻ Status updates
▥ Reports
Learn More About Amenity Reservations →
See more about Amenity Reservations
Dining Reservations
Manage dining reservations across one or multiple locations.
Residents can request a table in the main dining room, a bistro, or another on-campus restaurant, while staff confirm requests, manage capacity, and keep every reservation organized inside ChimeBuddy.
Staff-confirmed reservations
Multiple dining locations or restaurants
Party size and guest support
Flexible location setup
3 active
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🍽
Main Dining Room Breakfast, lunch, and dinner service
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☕
Garden Bistro Casual dining, coffee, and snacks
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🥂
Private Dining Family meals and special occasions
Reservations confirmed by staff
For residents
1
2
3
A familiar request flow that feels simple and senior-friendly.
Residents can choose a dining location, pick a date and time, add a party size or guests, and quickly see whether a reservation is pending or confirmed.
Choose a locationSelect the dining room, bistro, or restaurant you want to visit.
Pick a timeChoose the dining time, party size, and any guest details.
Send the requestDining staff confirm the reservation and keep residents updated in the app.
- Supports one dining room or multiple dining venues across the community
- Helpful status updates show whether a request is pending, confirmed, or completed
- Ideal for standard meal service, special events, and family dining reservations
For staff
Review requests, manage capacity, and oversee every dining location.
The ChimeBuddy admin portal gives staff one place to confirm or decline requests, create manual reservations, manage dining locations, and keep reminder status visible for each booking.
✓ Confirm or decline
＋ Manual reservations
⌂ Multiple locations
🔔 Reminder visibility
Front Desk notified
Visitor Management
A simpler welcome for visitors and staff.
Guests check in through a clear, facility-friendly form. ChimeBuddy then creates a Front Desk ticket with the visitor, resident, room, party size, and visit details so staff can respond quickly.
- Fast self-service visitor check-in
- Resident and room information captured
- Front Desk ticket created automatically
- Staff can review, update, and resolve the visit
Optional Location Safety
Safety awareness without continuous tracking.
If enabled by both the resident and facility, ChimeBuddy can provide arrival and departure alerts at the facility boundary. The feature is optional, permission-based, and designed with privacy in mind.
- Optional and permission-based
- Arrival and departure awareness
- Facility boundary only
- No continuous location tracking
Family Portal
Give families a secure window into daily life.
ChimeBuddy helps loved ones stay informed without adding more phone calls to the front desk. Families can see community updates, activity signups, selected safety information, requests, documents, and visit-related reservations from one inviting portal.
Peace-of-mind dashboard
Read-only announcements
Document acknowledgments
Visit planning tools
Community updates
Families can follow important facility announcements and daily updates.
Activity visibility
Show event signups, upcoming activities, and engagement highlights.
Front Desk requests
Family members can send non-emergency messages through staff tickets.
Documents & acknowledgments
Share documents, collect typed-name acknowledgments, and track completion.
Learn More About the Family Portal →
See the Family Portal in a Demo
Today’s Snapshot
Gina's Day
No active safety alerts. One announcement update.
Buddy
SafetyActive
Activity1 signup
Documents1 pending
Visits2 upcoming
Announcements1 new
Dining room hours updated for Friday.
RequestsOpen
Message the Front Desk about a visit or general question.
DocumentsPending
Resident Agreement is ready for family acknowledgment.
Acknowledge
Guest suite booking
Families can plan visits with approved community amenities.
Permission based
Facilities control what each family role can see or do.
For families
More reassurance, fewer unanswered questions, and a simple way to stay involved.
For communities
Fewer routine calls, clearer document follow-up, and better family communication.
For privacy
Resident links, role-based permissions, and family-safe visibility controls.
Who benefits from ChimeBuddy?
👥
Residents
Stay connected, engaged, informed, and supported through one senior-friendly app.
👩⚕️
Staff
Coordinate communication, requests, ownership, deadlines, and resident follow-up.
🏢
Facilities
Gain cleaner workflows, better visibility, stronger reporting, and one connected platform.
Ready to see the complete ChimeBuddy platform?
We’ll walk through the resident experience, new games, staff command center, ticket management, facility admin tools, and the features most relevant to your community.